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Customer Service
SHIPPING & RETURNS
At FarmedHarvest.com all shipping, refunds and/or returns or exchanges is completed through the respective vendor. In the event there is a conflict between a buyer and vendor, FarmedHarvest.com will mediate the situation to a peaceful resolution.
PRIVACY POLICY
What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
TERMS OF SERVICE
Before you may place orders to purchase or sell with Farmed Harvest you must read and accept all of the terms and conditions in our user agreement. Listing vendors must have a written agreement with a farmer's market in their location to list their products on this platform. By using our website, you represent and warrant without limitation that you have read, understand and agree to the terms of this agreement.
Farmed Harvest reserves the right to make any necessary changes to its terms and conditions at any point in time without notice. If you use our website after we have posted a change to the terms and conditions, then you have agreed to the new terms and conditions that are present by the most recent version of your terms and conditions.
Eligibility: You must be at least 18 years of age to purchase or sell or use the website of Farmed Harvest. When entering the website you represent and warrant that you are of legal age and you have knowledge and experience to make an informed decision when buying or selling to Farmed Harvest. By entering our website you acknowledge that you are the individual making all of your own decisions when purchasing or selling to Farmed Harvest.
Documentation: Farmed Harvest reserves the right to request additional documentation for certain credit card orders or any other orders. Farmed Harvest expressly reserves the right to refuse or cancel any order, for any reason, at its sole discretion, regardless of the payment method and price confirmation.
Pricing: All prices quoted on our website are in U.S. Dollars. While we work hard to ensure that all of our inventory and prices are current, discrepancies may occur at times due to product availability and changing market conditions, as well as typographical errors.
We strive hard to assure the accuracy and information of the products and pricing that we provide on our site. However, pricing or typographical errors may occur. In the event that those errors do occur, Farmed Harvest reserves the right to cancel that order. Farmed Harvest shall have the right at its sole discretion to cancel or refuse any orders placed on any item. We will notify you via email of such cancellation and do apologize if situations like this arise.
Content of Website: The contents on this website are solely intended for informational purposes. Occasionally information on the website may contain inaccuracies, typographical errors, or other omissions that may relate to availability, pricing, or product descriptions. Farmed Harvest strives to ensure accuracy on all of the content on the site but it is your responsibility to evaluate the accuracy of all the content available on the site.
Force Majeure: If Farmed Harvest cannot perform any obligation hereunder as a result of any event that is reasonably beyond its control. Farmed Harvest’ delay or failure to perform such obligation shall be excused and Farmed Harvest shall not be liable for any damages as a result of, or in connection with, such delay or failure to complete the transaction.
Payment Method Options: We accept numerous forms of payment methods. Please make sure to read and follow all the terms of your payment method of choice to ensure that all orders are handled accordingly.
Credit Cards: Visa, MasterCard, American Express, and Discover cards are all accepted forms of payment on non precious metals related items. We do not accept credit/debit cards as a form of payment for precious metals items. We do not electronically store credit card information, for security reasons. Please be mindful that all credit card orders must have the same billing and shipping address to successfully place an order.
Paypal: We provide PayPal or WePay for most transactions. In-store pickups are not permitted when buying with PayPal on PioneerCollectibles.com
Checks: Personal, bank, cashier’s check and wire transfers can delay shipment up to 2-4 weeks until payment has fully cleared. We require 2 forms of ID including at least a drivers license or passport.
Contacting Us: If you have any questions about this agreement or the policies of this site, or your dealings with Farmed Harvest please contact us at info@farmedharvest.com
At FarmedHarvest.com all shipping, refunds and/or returns or exchanges is completed through the respective vendor. In the event there is a conflict between a buyer and vendor, FarmedHarvest.com will mediate the situation to a peaceful resolution.
PRIVACY POLICY
What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
TERMS OF SERVICE
Before you may place orders to purchase or sell with Farmed Harvest you must read and accept all of the terms and conditions in our user agreement. Listing vendors must have a written agreement with a farmer's market in their location to list their products on this platform. By using our website, you represent and warrant without limitation that you have read, understand and agree to the terms of this agreement.
Farmed Harvest reserves the right to make any necessary changes to its terms and conditions at any point in time without notice. If you use our website after we have posted a change to the terms and conditions, then you have agreed to the new terms and conditions that are present by the most recent version of your terms and conditions.
Eligibility: You must be at least 18 years of age to purchase or sell or use the website of Farmed Harvest. When entering the website you represent and warrant that you are of legal age and you have knowledge and experience to make an informed decision when buying or selling to Farmed Harvest. By entering our website you acknowledge that you are the individual making all of your own decisions when purchasing or selling to Farmed Harvest.
Documentation: Farmed Harvest reserves the right to request additional documentation for certain credit card orders or any other orders. Farmed Harvest expressly reserves the right to refuse or cancel any order, for any reason, at its sole discretion, regardless of the payment method and price confirmation.
Pricing: All prices quoted on our website are in U.S. Dollars. While we work hard to ensure that all of our inventory and prices are current, discrepancies may occur at times due to product availability and changing market conditions, as well as typographical errors.
We strive hard to assure the accuracy and information of the products and pricing that we provide on our site. However, pricing or typographical errors may occur. In the event that those errors do occur, Farmed Harvest reserves the right to cancel that order. Farmed Harvest shall have the right at its sole discretion to cancel or refuse any orders placed on any item. We will notify you via email of such cancellation and do apologize if situations like this arise.
Content of Website: The contents on this website are solely intended for informational purposes. Occasionally information on the website may contain inaccuracies, typographical errors, or other omissions that may relate to availability, pricing, or product descriptions. Farmed Harvest strives to ensure accuracy on all of the content on the site but it is your responsibility to evaluate the accuracy of all the content available on the site.
Force Majeure: If Farmed Harvest cannot perform any obligation hereunder as a result of any event that is reasonably beyond its control. Farmed Harvest’ delay or failure to perform such obligation shall be excused and Farmed Harvest shall not be liable for any damages as a result of, or in connection with, such delay or failure to complete the transaction.
Payment Method Options: We accept numerous forms of payment methods. Please make sure to read and follow all the terms of your payment method of choice to ensure that all orders are handled accordingly.
Credit Cards: Visa, MasterCard, American Express, and Discover cards are all accepted forms of payment on non precious metals related items. We do not accept credit/debit cards as a form of payment for precious metals items. We do not electronically store credit card information, for security reasons. Please be mindful that all credit card orders must have the same billing and shipping address to successfully place an order.
Paypal: We provide PayPal or WePay for most transactions. In-store pickups are not permitted when buying with PayPal on PioneerCollectibles.com
Checks: Personal, bank, cashier’s check and wire transfers can delay shipment up to 2-4 weeks until payment has fully cleared. We require 2 forms of ID including at least a drivers license or passport.
Contacting Us: If you have any questions about this agreement or the policies of this site, or your dealings with Farmed Harvest please contact us at info@farmedharvest.com